Goodness time flies when............
Well not really, the time is dragging. The 10th October and I still have not got the Colourbond replaced or the air conditioner/heater installed. My frustrations have escalated and my mental well being has plummeted! Have not been good, the pain I have experienced from being silly and stubborn. The back has improved, but boy I thought I had trouble with my sciatic nerves before but this is sheer pain. I still cannot roll over in bed without feeling like I am being stabbed in the hip. Also feel like I have rubber bands running down my legs being stretched to the max. The improvement is very slow but getting there. So I have not been in the mood for anything, not even posting on the blog or answering my emails, sorry about that.
I had a spurt of energy and cleaned the toilet, well that was a mistake... gosh it is so annoying, I desperately need to shave or wax my legs, such a simple thing to do, but no way I will end up a cripple for another two weeks. Looks like I will have to teach Gerard how to wax... just not got the extra money to have a wax! lol.
Well I posted off my insurance claim for contents and had been ringing my case manager with no reply after leaving four messages to her. Eventually I got a call from Kooomar!! saying my case manager does not work there any more and he was taking over my case and what was the problem! When I mentioned I had sent in my claim for the contents he reckoned he has not got it. His words were that Australia Post must have lost it! I had better find my number and have the parcel tracked, but most likely will have to re send the claim. Oh bloody hell, it was 28 pages of photos, all originals and about 10 pages of paperwork and quotes. He insisted it was not there. So I had better get on the phone, and then ring him back with what I had found. I rang Aus Post and the item had been scanned at Silverwater the following day. I rang him to tell him this, but had to leave him a message. Did not hear from him two days later so the next four days I rang each day before he finally rang me. He did not believe me and insisted the parcel has been lost. He wanted me to ring the post office again and ask what they do with the parcel after it has been scanned!! Well you don't have to be brilliant to realise that it would be put in their post box eh? The conversation got a bit heated and I ended up saying he can ring on my behalf because if I ring again, I will leave him another message and not hear from him for days.. he finally agreed and it was left that he would let me know the outcome. Two days later no news, so I rang theAus Post number again and a very helpful person actually rang Silverwater P.O and insisted they empty their box each day and no parcels were left behind, definintely nothing there in the box! When he finally rang me back he reckoned he rang and they said the parcel must have been misplaced at the post office. Bull shit, please excuse me... I told him what they told me and he said oh well it looks like I will have to find it then.
I ended up ringing the Ombudsman for the insurance claims and asked him if I was being unreasonable and he said no and to ring the complaints dept which I did. She checked my file and my dear friend Kooomar reckons on the computer he had spoken to me. Nup. well abut half an hour later Koomar rings to say he is going to follow up on my file and see if he can find it. About an hour later he rings again to say they found it!! He even showed his other work mates my file as it was all different coloured card I used and then tied it up in purple cord. I felt like I had completed a school project. Then we had more problems as he had not read it properly and could not understand what I had written. Honestly.. read it first before telling me he needed written quotes from companies with their letter heads on the papers. What had I sent him then?? After all of this I was not a happy camper and was once again feeling very flat. I did not ring him last friday or this week as I just did not want to get upset again and just did not want to speak to him. Well today Wednesday he left a message to say he needed one more letterhead for some stuff and to ring him. I didn't..... will ring tomorrow to find out the rest of the result. Do I get carpet or not??? that is what is holding up the works.
While down the street today after having my hair cut, I called into the quilting shop to see if they had any dragonfly material to make some new curtains for the Palace and they sure did, so I spent $44.00 on fabric and came home to make them then and there only to realise I had my sewing machine packed away in the wardrobe of the second bedroom behind the compactus!! Shit... So I went and played computer games instead for the rest of the arvo and watched Days of our Lives for a change!
I had a spurt of energy and cleaned the toilet, well that was a mistake... gosh it is so annoying, I desperately need to shave or wax my legs, such a simple thing to do, but no way I will end up a cripple for another two weeks. Looks like I will have to teach Gerard how to wax... just not got the extra money to have a wax! lol.
Well I posted off my insurance claim for contents and had been ringing my case manager with no reply after leaving four messages to her. Eventually I got a call from Kooomar!! saying my case manager does not work there any more and he was taking over my case and what was the problem! When I mentioned I had sent in my claim for the contents he reckoned he has not got it. His words were that Australia Post must have lost it! I had better find my number and have the parcel tracked, but most likely will have to re send the claim. Oh bloody hell, it was 28 pages of photos, all originals and about 10 pages of paperwork and quotes. He insisted it was not there. So I had better get on the phone, and then ring him back with what I had found. I rang Aus Post and the item had been scanned at Silverwater the following day. I rang him to tell him this, but had to leave him a message. Did not hear from him two days later so the next four days I rang each day before he finally rang me. He did not believe me and insisted the parcel has been lost. He wanted me to ring the post office again and ask what they do with the parcel after it has been scanned!! Well you don't have to be brilliant to realise that it would be put in their post box eh? The conversation got a bit heated and I ended up saying he can ring on my behalf because if I ring again, I will leave him another message and not hear from him for days.. he finally agreed and it was left that he would let me know the outcome. Two days later no news, so I rang theAus Post number again and a very helpful person actually rang Silverwater P.O and insisted they empty their box each day and no parcels were left behind, definintely nothing there in the box! When he finally rang me back he reckoned he rang and they said the parcel must have been misplaced at the post office. Bull shit, please excuse me... I told him what they told me and he said oh well it looks like I will have to find it then.
I ended up ringing the Ombudsman for the insurance claims and asked him if I was being unreasonable and he said no and to ring the complaints dept which I did. She checked my file and my dear friend Kooomar reckons on the computer he had spoken to me. Nup. well abut half an hour later Koomar rings to say he is going to follow up on my file and see if he can find it. About an hour later he rings again to say they found it!! He even showed his other work mates my file as it was all different coloured card I used and then tied it up in purple cord. I felt like I had completed a school project. Then we had more problems as he had not read it properly and could not understand what I had written. Honestly.. read it first before telling me he needed written quotes from companies with their letter heads on the papers. What had I sent him then?? After all of this I was not a happy camper and was once again feeling very flat. I did not ring him last friday or this week as I just did not want to get upset again and just did not want to speak to him. Well today Wednesday he left a message to say he needed one more letterhead for some stuff and to ring him. I didn't..... will ring tomorrow to find out the rest of the result. Do I get carpet or not??? that is what is holding up the works.
While down the street today after having my hair cut, I called into the quilting shop to see if they had any dragonfly material to make some new curtains for the Palace and they sure did, so I spent $44.00 on fabric and came home to make them then and there only to realise I had my sewing machine packed away in the wardrobe of the second bedroom behind the compactus!! Shit... So I went and played computer games instead for the rest of the arvo and watched Days of our Lives for a change!
posted by Jill @ 10:53 pm
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